Attitudinal segmentaion of drivers in Pakistan: the potential for effective road safety campaigns

Zahara Batool
Oliver Carsten

Deviant driving behaviours are considered as the main cause of road traffic accidents in Pakistan. This research is founded on the premise that driving behaviours are mediated by attitudinal and motivational factors. It advocates that rather than simply aggregating drivers’ responses or a-priori classification of them based on their personal characteristics, adoption of segmentation technique is more useful to look at multiple factors provoking aberrant driving behaviour in combination and not just in isolation. For this, the study generated an Attitudinal Questionnaire, inspired by the Ajzen’s Theory of Planned Behaviour (TPB), and a modified Driver Behaviour Questionnaire (DBQ). Attitudinal and behavioral items are first factor analyzed. Then, cluster analysis is performed on extracted attitudinal factors which classified sample driving population into four relatively homogenous and distinct groups of drivers. The results demonstrated the explanatory utility of the market segmentation approach to systematically relate the interaction between attitudes, behaviours and socio-demographic characteristics of drivers. It is concluded that the approach is successful in distinguishing safe drivers from unsafe driver and therefore, can legitimately form the basis of road safety interventions. Finally, the findings are used to recommend targeted information-based road safety solutions with a focus on the diverse characteristics of each of the identified segments.

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